The Digital Hospital: Six Key Dimensions for Digital Transformation in Healthcare

🌐💉 Digital Transformation in Healthcare: Path to a Healthier Future 💡🏥

In an increasingly connected and technologically advanced world, digital transformation in the healthcare sector has become an imperative necessity. Digitalization not only streamlines processes and medical care, but also promotes equal access to quality services, improves the efficiency and sustainability of health systems, and provides more affordable and equitable care. In this article, we will explore the impact of digital transformation in healthcare and how various actors are shaping this exciting change.

The Global Strategy on Digital Health: A Framework for Transformation

The World Health Organization (WHO) has established the “Global Strategy on Digital Health 2020-2025”, which serves as a beacon for digital transformation in healthcare worldwide. According to this strategy, actors involved in the digital transformation processes of health organizations must ensure that digital health is accessible and promotes equitable and universal access to quality services.
🌎🏥 The fundamental premise is clear: technology must be at the service of everyone’s health, regardless of where they are. Digitalization should not be a privilege, but a fundamental right for all citizens. This is not only ethical but also has great potential to improve the efficiency of health systems.
The Global Strategy on Digital Health also emphasizes the importance of using digital strategies to promote health, prevent diseases, make accurate diagnoses, administer treatment and palliative care, while ensuring the privacy and security of patient health information.
💻🤒 Digital transformation is not just about digitizing medical records; it is a comprehensive approach that encompasses all stages of healthcare and health promotion. From prevention to patient care, technology plays a crucial role in improving the quality and accessibility of medical care.

The Key Dimensions of Digital Transformation in Healthcare

The Inter-American Development Bank (IDB) has presented in its publication “The Great Opportunity of Digital Health in Latin America and the Caribbean” (IDB, 2022) six key dimensions that define digital transformation in the health sector. These dimensions are fundamental to guide the successful implementation of digital strategies in the health field.

1. People and Culture

The successful adoption of technology in healthcare depends not only on tools but also on people. Training and promoting a digital culture are essential. Medical and administrative staff must be prepared to use digital tools effectively, and patients must also feel comfortable with technology to fully participate in their care.
💼📚 Digital culture in the healthcare environment implies a change in mindset in how challenges are addressed and opportunities are leveraged. It is a process that involves constant training and promoting an open mindset to innovation.

2. Infrastructure

Technological infrastructure is the backbone of digital transformation in healthcare. This includes both hardware infrastructure, such as servers and medical devices, and connectivity infrastructure, such as networks and communication systems.
🏗️🌐 Investment in a solid technological infrastructure is essential to enable the effective implementation of digital systems in hospitals, clinics, and healthcare centers. Adequate infrastructure ensures the availability and accessibility of critical information in real-time, which improves decision-making and patient care.

3. Infostructure

Infostructure refers to the management and flow of data in the digital health environment. Information is at the heart of healthcare, and its efficient management is essential for providing quality care.
📊📂 Infostructure involves the collection, storage, processing, and sharing of medical data. This includes the implementation of electronic medical records, data management systems, and information security protocols.

4. Digital Applications and Services in the Sector

Digital transformation in healthcare translates into a wide range of digital applications and services that improve medical care. This includes telemedicine systems, mobile health applications, patient tracking platforms, and interoperable health information systems.
📱👩‍⚕️ These digital applications and services provide patients with more convenient access to healthcare and allow health professionals to deliver services more efficiently and effectively. Telemedicine, in particular, has proven crucial in improving accessibility to healthcare, especially in remote areas.

5. Governance and Management

Digital transformation in the health sector requires strong governance and management. Effective decision-making and coordination of efforts are essential to ensure the success of digital projects.
📋💼 Proper governance and management involve defining clear policies, allocating resources, overseeing projects, and constantly evaluating results. Additionally, they ensure the participation of all stakeholders and the alignment of objectives with the needs of patients and society in general.

6. Informed Health Policies and Practices

Evidence-based health policies and practices are fundamental for informed decision-making and the provision of high-quality healthcare. Digital transformation enables more effective data collection and evidence-based decision-making.