In a world where technology advances at a rapid pace, insurers need tools that not only improve their processes but also provide an exceptional customer experience. At Avedian, we have taken a bold step towards the future with our Conversational Assistant, an artificial intelligence (AI)-powered solution that is revolutionizing health insurance subscription.
What is Avedian's Conversational Assistant?
Avedian’s Conversational Assistant is not a common chatbot. It’s an advanced tool that, using natural language processing (NLP) and machine learning, manages sworn statements, classifies health risks, and offers personalized insurance plans. This assistant not only interacts with users but also understands, analyzes, and acts precisely, becoming the perfect ally for insurers and their sales teams.
Why is Avedian Different?
1.Not a common chatbot: Avedian goes beyond, using advanced AI to offer more complex and valuable interactions.
2.Predictive capabilities: The assistant can predict future problems or needs, facilitating informed decision-making and improving customer experience.
3.Specialization in Health Insurance: Specifically designed for the health insurance industry, Avedian’s Conversational Assistant offers a specialized approach to clinical assessment and policy underwriting.
How Does It Transform the Subscription Process?
1.Intelligent Interaction: Through a fluid and natural interaction, the assistant guides users through key questions about their health, collecting the necessary information to assess their risk profile.
2.Real-Time Risk Classification: The system analyzes more than 35,000 clinical variables and, in real-time, classifies users according to their risk profile, allowing the proposal of plans tailored to their needs.
3.Personalized Insurance Plans: The Conversational Assistant uses predictive analysis to offer tailor-made insurance plans, optimizing user experience and maximizing results for insurers.
The Best Ally for Sales and Underwriting Teams
Avedian’s Conversational Assistant not only improves the insured’s experience but also becomes a key ally for sales and underwriting teams. By automating data collection, risk classification, and the affiliation process, teams can focus on strategic tasks, improving operational efficiency and increasing conversions.
1. Optimization of the Underwriting Process: Automates risk classification, reducing response times and facilitating affiliation.
2.Risk-Based Personalization: Thanks to predictive analysis, the plans offered are aligned with each client’s needs and risks.
3.Scalability: The assistant can manage large volumes of interactions, allowing insurers to expand their affiliate base without compromising service quality.
